FREQUENTLY ASKED QUESTIONS

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It doesn't. Your Prerelease allocation and corresponding prize support will be determined by your attendance at your two previous Prereleases, just as it was before.

Beginning with Core Set 2020, you can schedule your events up to the day of the event. For Prerelease, you will still be contacted by your Preferred Distributor at the usual time to place your Prerelease order. You can change your Preferred Distributor by contacting your local support team.

All stores can run nine traditional Prerelease events and two Prerelease Party events.

 

 

Buy-a-Box promos will remain stand-alone cards and are based on the new metrics (tickets and engaged players).

The leftover promo policy will remain the same. If you have leftover promo packs, you can use them during the current and following season(s).

The current limit is 26 packs per week, but please keep in mind that less than 1% of the WPN currently qualifies for that many packs.

Stores will be responsible for managing their promo pack quantities throughout each season.

We recommend saving promo packs for your programmed events in this way:

Draft Weekend—15%

Friday Night Magic—30% ~3% per week

Magic Weekend—20%

New Player Events and Prizes—10% (Bring-a-Friend Reward)

Other Events—25%

If you run Magic events above and beyond those listed here, feel free to support those events with promo packs and adjust these percentages accordingly.

Premium promo packs are suggested for 1st place prizes in tournaments as well as for events that cater to players that want to show off their decks, like Commander.

Promo packs will be available in all languages in which Magic is printed, and foil promo packs will be available in Chinese Simplified, English, French, German, Italian, Japanese, Portuguese, Russian, and Spanish.

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Draft Weekend

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Magic Open House

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Prerelease

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D&D

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Wizards Event Reporter (WER)

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An event is "returned" when the results contain an error. Common examples include: events begun on the wrong date, uploaded with the wrong number of rounds, or ended too long after they began.

If you have a returned event, contact your local support office for assistance. Note, however, that not all returned events can be corrected.

Direct them to accounts.wizards.com to create a DCI account using a PC or smartphone.

If they can't get online, or they're under 13 years old, issue a temporary DCI card and use the number on that card to enter them into WER. They can activate their DCI account online at a later time.

  1. Make sure you're logged into WER.
  2. Make sure you're connected to the internet.
  3. Confirm that WER is online. (Downtimes are announced at WPN.Wizards.com).
  4. Confirm that your computer's security features are not interfering. (Consult a specialist for further assistance.)
  5. Contact your local support office.

If you think you have found a bug in Wizards Event Reporter (WER), please contact your local Wizards of the Coast office by email. Be sure to include the following information:

  • Description of the error.
  • Operating system.
  • Your DCI number.

If you encounter an error when sanctioning or reporting an event in WER, please contact your local Wizards of the Coast office for assistance.

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Wizards Account System

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Judges

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WPN Policies

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In "Tournament" events, players receive Planeswalker Points based on match wins (3 points per win, 1 point per draw). These events require a minimum of 8 players and 3 rounds.

In "Casual" events, players receive exactly one Planeswalker Point, regardless of performance. These events require only two players and do not require rounds.

WPN members are required to maintain a valid email address so that we can provide important information about our programs and services. While we will honor your request to unsubscribe from our email communications, we will also terminate your WPN membership.

If your WPN membership is terminated:

  • You will no longer be able to schedule or report WPN events
  • We will notify the owners of all WPN stores you are associated with that you have requested termination of your WPN membership
  • Any and all unreported and future events you have scheduled may be cancelled
  • If you are a store owner and have a Wizards Direct Sales Account, that account will be cancelled

If you are certain you want to unsubscribe from WPN emails and terminate your WPN membership, contact us.

Regulations for the online sale of products often vary depending on where your store is located.

Please contact your local Wizards of the Coast office to discuss whether online product sales are allowed in your area.

Please contact your local Wizards of the Coast office to discuss whether an online-only store is an option in your region.

Product ordering for online-only stores is not supported in some regions such as North America.

Requirements for purchasing Wizards of the Coast products vary by region.

We typically require a permanent, physical retail location in a commercial or retail district; however, you are welcome to contact your local Wizards of the Coast office or contact one of our Authorized Distributors to discuss ordering products for your business.

Wizards of the Coast has discontinued the Direct Sales Program in the US and Canada as of August 31, 2018. Please see a list of out authorized distributors here.

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WPN Sign Ups

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Store Information Changes

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