FREQUENTLY ASKED QUESTIONS

Search results

No results found

Draft Weekend

No results found

Magic League

No results found

Magic Open House

No results found

Friday Night Magic

No results found

Prerelease

No results found

Store Championship

No results found

Premier Play (PPTQs, GPTs, etc.)

Select a question to view the answer.

Pro Tour Qualifiers (PTQs) are the highest level of in-store play available in the Wizards Play Network. This level of play can help establish your store as a destination for competitive Magic play.

Events are offered by invitation to select Advanced level WPN store locations and winners of PTQ events earn a travel award and an invitation to the associated Pro Tour from Wizards of the Coast.

Interested in hosting a Pro Tour Qualifier at your store? We recommend taking these steps:

  1. Start by running Grand Prix Trial events:
    • Available to all Advanced level WPN retail locations.
    • Learn how to get started with Grand Prix Trials.
  2. Review the additional requirements to host a Pro Tour Qualifier.

Interested in reaching Advanced level in the WPN? Review the WPN level requirements to learn how!

Pages

D&D

No results found

Wizards Event Reporter (WER)

Select a question to view the answer.

Note: Friday Night Magic is exclusive to Core Level and above stores.

Didn't work? Contact your local support office.

An event is "returned" when the results contain an error. Common examples include: events begun on the wrong date, uploaded with the wrong number of rounds, or ended too long after they began.

If you have a returned event, contact your local support office for assistance. Note, however, that not all returned events can be corrected.

If you have the event results, enter them and upload the event. If your upload is unsuccessful, contact your local support office.

If you do not have the results of a delinquent event, simply cancel the event.

  1. Make sure you're logged into WER.
  2. Make sure you're connected to the internet.
  3. Confirm that WER is online. (Downtimes are announced at WPN.Wizards.com).
  4. Confirm that your computer's security features are not interfering. (Consult a specialist for further assistance.)
  5. Contact your local support office.

Direct them to accounts.wizards.com to create a DCI account using a PC or smartphone.

If they can't get online, or they're under 13 years old, issue a temporary DCI card and use the number on that card to enter them into WER. They can activate their DCI account online at a later time.

You'll use your Wizards Account to log into Wizards Event Reporter (WER). To reset your Wizards Account password, go to Accounts.Wizards.com, click "Log In," then "Forgot Password." Enter your Wizards Account Login, not your email address.

If you don't have a Wizards Account, follow these instructions to get one.

If a delinquent event doesn’t have results and you don’t have records of the results, cancel the event. This will resolve the delinquent event.

If a delinquent event doesn’t have results, but you have records of the results, contact your local Wizards of the Coast office.

If your delinquent event has results, but they couldn’t be uploaded, contact your local Wizards of the Coast office.

Resolved events won’t impact your delinquency rate. 

Pages

Wizards Account System

Select a question to view the answer.

Players can use any device with Internet access. Players must be able to access their email accounts and follow the instructions provided in order to complete their account activation. Players have seven days to respond to the email confirmation that will activate their account.

Pages

Judges

No results found

WPN Policies

Select a question to view the answer.

The WPN is a purely promotional program and does not control the territory in which you are authorized to sell Wizards' product. Your authorized territory is determined through your distributor agreement or Wizards' or Hasbro's direct sales agreement. Please contact your distributor and/or direct sales representative to request information regarding your authorized territory.

No. To avoid confusion over prize and event criteria, these events must remain separate, with separate prize pools.

However, running these events separately but in tandem at the same location is permitted. This can be an efficient way to create a deeper play experience.
 

Start displaying sealed product (online and in your store) whenever you see fit.

Display opened product (online and in your store) only after the entire set has been revealed on Magic.Wizards.com or Gatherer.Wizards.com, and only with the sale date displayed clearly near the product.

Those packs belong to your players, so they're free to use them as they choose. However, Booster Drafts can only be sanctioned after the official launch date.

In "Tournament" events, players receive Planeswalker Points based on match wins (3 points per win, 1 point per draw). These events require a minimum of 8 players and 3 rounds.

In "Casual" events, players receive exactly one Planeswalker Point, regardless of performance. These events require only two players and do not require rounds.

WPN members are required to maintain a valid email address so that we can provide important information about our programs and services. While we will honor your request to unsubscribe from our email communications, we will also terminate your WPN membership.

If your WPN membership is terminated:

  • You will no longer be able to schedule or report WPN events
  • We will notify the owners of all WPN stores you are associated with that you have requested termination of your WPN membership
  • Any and all unreported and future events you have scheduled may be cancelled
  • If you are a store owner and have a Wizards Direct Sales Account, that account will be cancelled

If you are certain you want to unsubscribe from WPN emails and terminate your WPN membership, contact us.

Regulations for the online sale of products often vary depending on where your store is located.

Please contact your local Wizards of the Coast office to discuss whether online product sales are allowed in your area.

Please contact your local Wizards of the Coast office to discuss whether an online-only store is an option in your region.

Product ordering for online-only stores is not supported in some regions such as North America.

Requirements for purchasing Wizards of the Coast products vary by region.

We typically require a permanent, physical retail location in a commercial or retail district; however, you are welcome to contact your local Wizards of the Coast office or contact one of our Authorized Distributors to discuss ordering products for your business.

Wizards of the Coast has discontinued the Direct Sales Program in the US and Canada as of August 31, 2018. Please see a list of out authorized distributors here.

Pages

WPN Sign Ups

Select a question to view the answer.

This website has been designed to assist with general questions you may have about the WPN. Your question may be answered in our FAQs.

If you need additional assistance or information, please contact your local Wizards of the Coast office.

Each of our WPN levels (Gateway, Core, and Advanced) has different benefits and requirements.

  • Stores start as Gateway level in the WPN and can begin hosting events and participating in select WPN programs right away.
  • Core level store receive access to additional programs like Friday Night Magic and Magic Prerelease.
  • Advanced level stores get benefits like Magic premier play events!

Looking to gain access to Core and Advanced level benefits? Running and reporting more events and building your player community will help your store reach higher levels in the WPN and gain access to additional programs!

Find more ways to grow and advance in the WPN here.

A Wizards Play Network (WPN) retail location is a public retail location that offers Wizards of the Coast products for sale to customers and has enrolled in the WPN. These locations are eligible to host Wizards of the Coast organized play events and can participate in WPN programs.

Sign up for the Wizards Play Network!

Looking for an existing WPN retail location near you? Visit our Store & Event Locator.

Pages

Store Information Changes

No results found

Direct Sales

No results found